Team Roles & Responsibilities

The Sanderum Centre has gone from strength to strength over the past number of years, with our client base, and the range of business support services we are able to provide, growing considerably as a result. Headed by Katie Holliday as Business Centre Manager, with Charlotte Ramskill as Centre Administrator, Gemma and Sally in the role of Receptionist, and Maisie as Reception / Administrator, our team’s primary focus is on providing a comprehensive, customer-responsive and cost-effective service to clients for many more years to come.

 

If you’d like to know a little more about what the team is responsible for, we have put together a short summary below, however if you have any particular queries, or would like to meet the team to discuss your requirements in person, please don’t hesitate to give us a call. We look forward to welcoming you to The Sanderum Centre soon.

 

Katie Holliday – Business Centre Manager

 

Katie joined The Sanderum Centre in 2003 as a Receptionist for our Chinnor site and over the course of the past 15 years has become a wonderful, highly skilled and much valued Business Centre Manager and the heart and soul of The Sanderum Centre team.

 

Naturally vivacious and personable, Katie is the chatterbox of our team – a quality which ensures she effortlessly gets to know each and every client and their business. This is vital in ensuring she can provide whatever professional administrative and secretarial support they may require, either as an ongoing commitment or on an ad-hoc basis covering periods of holiday, sickness or increased capacity.

 

Katie is also the first port of call for new and prospective clients, with primary responsibility for letting office space and ensuring new clients are settled into their new space and aware of all the facilities and support available to them.

 

Unsurprisingly, feedback from clients is unanimous in their praise of Katie in her role as Business Centre Manager – she’s professional, highly skilled and, with vast experience of the Receptionist role alongside that of Centre Manager, she oversees our entire operation to ensure the team continuously strive to meet and exceed customer expectations.

 

Charlotte Ramskill – Centre Administrator

 

When Charlotte joined the team in 2013, she worked initially alongside Katie across both sites in order to ensure a full and thorough grounding in all aspects of the business. With her determination to rise to all challenges, her contagious smile and enthusiasm and her incredible work ethic, Charlotte quickly became indispensable not only to our team, but to all of our clients too.  Charlotte’s a natural in the role of Centre Administrator, where her primary focus is Office Administration to both resident and non-resident clients, ensuring our clients receive the very best possible customer service.

 

Sally Hayle – Receptionist

 

Sally joined our team with a fantastic track record in the hospitality industry, previously running her own successful public house and restaurant business, where supreme organisational and juggling skills are some of the many myriad demands of the role. With her energy and enthusiasm, and her wonderful sense of humour, Sally is the very epitome of a warm and welcoming pub landlady – skills we’re delighted to say she brought to The Sanderum Centre in abundance (and, amusingly, having traded the bar stool for a comfortable office chair, we’ve finally been able to reassure Sally that she no longer needs to stand up every time a client walks into the building!)

 

Gemma Long – Receptionist

 

Gemma joined The Sanderum Centre after experience of working in a variety of customer and public-facing roles, notably in the travel and retail sectors, where she gained incredible skills and experience dealing with customers and ensuring their complete satisfaction. Gemma is supremely conscientious, enthusiastic, hard-working, and, as a busy mum of two, totally unflappable – all reasons why she is the perfect fit for our team and for our busy Receptionist role.

 

Maisie White – Receptionist / Administrator

 

Maisie is the newest member of The Sanderum Centre team, working in the role of Reception / Administrator.  Joining us fresh from finishing her A-Levels, Maisie hit the ground running by completing an intensive training period to get fully up to speed in all aspects of the role, and is now working across both Chinnor and Thame sites, and will also be responsible for covering the Receptionist role during holiday periods. Maisie is incredibly organised and quick to learn, and her previous work experience as a waitress in a local, very popular and busy pub, has clearly given her a fantastic grounding in completing tasks and responding to clients quickly and efficiently.  We’re thrilled she’s joined our team and know she’ll be an asset in the role.

 

So that’s a brief summary of who we are and how we operate – we’d be delighted to meet you in person to show you everything The Sanderum Centre has to offer and discuss the many ways we can help your business. Just give us a call on 01844 353969 (Chinnor) or 01844 211080 (Thame) or you can email us at: hello@sanderumcentre.co.uk.