Caroline Cope

Managing Director & OX9 Centre Manager

Caroline has worked for The Sanderum Centre for over 30 years, starting in the Accounts Department where she excelled at the financial side of business management; in no small part due to her surprising love of a good spreadsheet and all things Excel! 

A natural chameleon, as Managing Director, Caroline believes that what you do has far greater impact than what you say, and in the day-to-day running of The Sanderum Centre, wears many different hats and juggles a myriad of responsibilities, alongside her hard-working and talented team. It was while working for a property-developing partner business of The Sanderum Centre that Caroline discovered her passion and flair for interior design and colourful staging, a skillset she honed to perfection as the interior designer for our third business centre, OX9, involving the total renovation of our grade 2 listed Georgian building in Thame, and most recently, the renovation of Sanderum House – our first business centre in Chinnor. 

Outside of work, Caroline loves socialising with friends and being in the garden. Our Centres are always very grateful to benefit from her green fingers, with seasonal floral displays in the OX9 courtyard, and working with a talented local gardener on the design and planting of a Living Wall at Chinnor, which is now the stunning focal point of the building’s external transformation. 

Clair Small

CENTRE MANAGER 

Clair joined us in 2022, in a newly-created position of Client Support Administrator, a role she made her own and which later evolved into Centre Manager at our Thame centre.

With superb organisational and customer service-based skills gained over a varied career including financial and administrative positions, and a number of customer-facing roles – notably assistant manager of a local wine bar, and a veterinary referral hospital, Clair’s superb organisational skills and experience and her fun and friendly personality made her the perfect choice for joining our team, where she has excelled in every respect.

As a Thame resident for over 20 years, Clair is a wonderful ambassador of the town, having been involved with numerous local good causes and fund-raising initiatives, which have further developed the forward-thinking skills she brings to her role here with us. Outside of work, Clair enjoys good food and wine and spending time with family and friends, and we’re all absolutely delighted that she’s become such an integral and valued part of the Sanderum Centre team.

Jade Massie

CENTRE MANAGER

Jade is the newest member of the Sanderum team, joining us in July, initially working part-time alongside Clair, while familiarising herself with all aspects of the business.

After taking time out to raise her two young sons, Jade joined The Sanderum Centre team eager for a new challenge. Her strong communication skills, attention to detail, and natural ability to connect with people made her a perfect fit, and her sunny, warm, friendly personality – paired with impressive efficiency! – has brought a lovely new energy to the team.

Jade’s approachable nature makes her a fantastic point of contact for our clients and visitors, and she’s already made a huge impression. We’re absolutely loving having her on board and are so pleased she’s part of our growing business community.

Outside of work, Jade is a successful published author. She writes psychological thrillers and is signed with Joffe Books, with her debut novel The Baby Group published in July 2025, second novel The Wedding Lies published in January 2026 and more titles on the way.